Due to COVID-19, deliveries may be delayed due to the high influx of orders worldwide. Domestic orders for stock products received in the morning Mon - Thursday are dispatched on the same day and any orders received after 12pm will be dispatched the following day. International Orders for stock products received by 11:00am will be dispatched same day. Orders placed over the weekend will be processed on the following Monday.
Please note any customised orders will vary in timeframes and one of our friendly staff members will contact you.
We offer a range of shipping services depending on the weight, your location and how fast you want your purchase.
Small Items (5kgs or less)
- Australia Post - Express Post Parcel*
- Toll - Airbag*
Large Items (Above 5kgs)
- Toll Road Freight*
- Toll Air Freight*
- TNT Road Freight*
- TNT Air Freight*
- DHL Global Logistics - Worldwide
For items under 5KG we recommend Express Post Satchels and they are ideal for delivery to P.O. Boxes and addresses in the Northern Territory.
For items over 5KG shipping with Toll Ipec Road is generally a reliable low cost nationwide service. Typical delivery times are 1 Day to Adelaide and Sydney, 2 Days to Brisbane and 5 Days to Perth.
For more urgent shipments we offer Toll Priority, Cost is based on weight and postcode. The Toll Priority Service is classed on an overnight delivery to Capital Cities and Major Regional Centres. Delivery to remote locations will take longer and more accurate delivery times can be obtained by contacting us.
We currently offer shipping to all locations around the globe including the USA, Canada, and New Zealand.
International Orders are shipped via DHL Express. Freight costs are based on weight and location. International Orders can only be delivered to a physical addresses and not a Post Office box.
All International Orders are shipped Duty Unpaid. The Receiver is liable for any duty, taxes and costs associated with importing goods into the country.
Yes you can but only orders which fit in an Australia Express Post Parcel (Less than 5 kgs). Airbags & Air/ Road Freight will need to be addressed to a business location.
Yes, pick up is available from our Footscray warehouse.
Please allow a minimum of 1 day to ensure your order is ready when you arrive.
Items can be collected between the following hours:
9:00 am - 4:30 pm Monday - Thursday
9:00 am - 12:00 pm Friday
Please bring your confirmation email or invoice when you come to collect your order.
Yes you can. At checkout on the shipping section, you will have the option to select 'Free- Pickup from Footscray (ETA 1 day) or Arrange you own shipping' as the shipping method. You will then need to inform us by emailing email@example.com or call us on 1300 306 917.
No, you can't change your delivery address once your order has been placed. On you receive your shipping confirmation email, it may be possible for the carrier to change your delivery address or redirect your order (at your own expense). Please contact the carrier directly.